Default Academy Roles

By default, Academy has two roles available: Academy Administrator and Learner.
Academy Administrator

Academy Administrator Roles

What is the purpose of this role?

  • Management of an organization’s academy, learner management, and access to academy instructor console.

Who can assign this role?

  • Organization Administrators

When this role first assigned?

  • Manually assigned by an Organization Administrator.

How many instances of these roles?

  • Min: 0, Max: many

Who can remove assignment of this role?

  • Organization Administrators

What permissions does this role have?

Learner

Learner = A User who has registered for academy content. Learner Roles

What is the purpose of this role?

  • To enroll in academy content within the organization’s academy.

Who can assign this role?

  • Organization Administrators or Academy Administrators

When this role first assigned?

  • Automatically to users who join through a special learner invite link
  • Manually by an Organization Administrator or Academy Administrator

How many instances of these roles?

  • Min: 0, Max: many

Who can remove assignment of this role?

  • Organization Administrators or Academy Administrators

What permissions does this role have?

Status as a Learner

A learner in the academy system has two types of status that work together:

  1. User Account Status

    • Active: Can log in and access academy, register for new courses, continue existing courses
    • Inactive: Account is disabled/deleted
  2. Academy Registration Status - Progress in specific content

StatusWhat it means
registeredThey signed up but haven’t started
completedThey finished the course
failedThey didn’t pass
withdrawnThey left the course

What this means:

  1. Active User + Registered = Ready to start learning
  2. Active User + Completed = Finished, show achievements
  3. Active User + Failed/Withdrawn = May need re-enrollment
  4. Inactive User + Any Status = No academy access (show login prompt)

Reference: See the complete Academy Registration Status schema for technical implementation details.

Last modified September 24, 2025: done (4b5ac05f)