Default Academy Roles
By default, Academy has two roles available: Academy Administrator and Learner.
Categories:
Academy Administrator
Academy Administrator 🔗
What is the purpose of this role?
- Management of an organization’s academy, learner management, and access to academy instructor console.
Who can assign this role?
- Organization Administrators
When this role first assigned?
- Manually assigned by an Organization Administrator.
How many instances of these roles?
- Min: 0, Max: many
Who can remove assignment of this role?
- Organization Administrators
What permissions does this role have?
- Check Permissions Reference
Learner
Learner = A User who has registered for academy content.
Managing Learner Costs
While the maximum number of instances is unlimited, the available seats for Learners is determined by your organization’s subscription plan. Please be mindful of your subscription to manage costs effectively.Learner 🔗
What is the purpose of this role?
- To enroll in academy content within the organization’s academy.
Who can assign this role?
- Organization Administrators or Academy Administrators
When this role first assigned?
- Automatically to users who join through a special learner invite link
- Manually by an Organization Administrator or Academy Administrator
How many instances of these roles?
- Min: 0, Max: many
Who can remove assignment of this role?
- Organization Administrators or Academy Administrators
What permissions does this role have?
- Check Permissions Reference
Status as a Learner
A learner in the academy system has two types of status that work together:
User Account Status
- Active: Can log in and access academy, register for new courses, continue existing courses
- Inactive: Account is disabled/deleted
Academy Registration Status - Progress in specific content
| Status | What it means |
|---|---|
| registered | They signed up but haven’t started |
| completed | They finished the course |
| failed | They didn’t pass |
| withdrawn | They left the course |
What this means:
- Active User + Registered = Ready to start learning
- Active User + Completed = Finished, show achievements
- Active User + Failed/Withdrawn = May need re-enrollment
- Inactive User + Any Status = No academy access (show login prompt)
Reference: See the complete Academy Registration Status schema for technical implementation details.